tc66's Privacy Policy

1 Purpose of this Policy

tc66 believes that your privacy is a fundamental right. The information you provide while using our platform is used solely to improve your gaming experience, manage your account, and meet legal obligations. We do not sell your personal information to any unauthorised third party.

This Policy will tell you what types of information are collected, how that information is used, how long it is retained, and what your rights are. You can contact us at any time with any questions.

2 What Information We Collect

tc66 may collect the following types of information from you:

• Identity information: Name, date of birth, national ID number (for identity verification).
• Contact information: Email address, mobile number.
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing purposes only.
• Technical information: IP address, device type, browser information, login time and date.
• Gaming activity information: Betting history, deposit and withdrawal records, session duration.
• Cookie and tracking information: Website browsing patterns, preferred pages, session cookies.

3 How We Collect Information

We collect information in the following ways:

• Directly provided information: What you enter yourself when registering an account or filling in deposit or withdrawal forms.
• Automatically collected information: Information collected automatically through our server logs, cookies, and analytics tools.
• Third-party information: Transaction confirmation details from payment providers (bKash, Nagad, Rocket, Upay, bank).
• Identity verification services: As part of the identity verification process in compliance with applicable regulations in Bangladesh.

4 How Your Information Is Used

tc66 uses the information collected for the following purposes:

• Account management: To create, verify, and manage your account.
• Transaction processing: To securely process your deposit and withdrawal requests.
• Customer support: To assist you via 24/7 live chat and email.
• Security assurance: To prevent fraud, money laundering, and unauthorised account access.
• Platform improvement: To analyse your experience and improve the quality of our services.
• Responsible gaming: To monitor gaming habits and provide support where needed.
• Legal obligations: To comply with applicable laws and regulations.

5 Marketing Communications

With your consent, we may send promotional information, bonus offers, and platform updates to your email or mobile number. You can opt out of these communications at any time — through your account settings or by contacting our support team directly.

Opting out of marketing communications will not affect your account in any way and you will continue to receive all services normally.

6 Data Retention Period

tc66 retains your personal information only for as long as necessary:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Certain information is retained for a defined period after account closure to meet legal requirements.
• Financial transaction records: Retained for the period required under financial regulations.
• Log files: Kept for a limited period for security review purposes.

7 Security Measures

To protect your personal and financial information, tc66 has implemented industry-standard technical and organisational measures:

• SSL encryption: All our communications are encrypted using SSL/TLS technology, keeping your information secure during transmission.
• Data encryption: Sensitive information stored on our systems remains in an encrypted state.
• Access controls: Only authorised staff have access to the information they need.
• Regular security audits: Our systems undergo regular security reviews.
• Firewall protection: Advanced firewall systems prevent unauthorised access.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We are committed to ensuring the highest level of protection, but no system is entirely impenetrable.

8 Use of Cookies

The tc66 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our website remember your preferences and activity.

We use the following types of cookies:

• Essential cookies: Required for the basic functioning of the website. Used to maintain your login session and ensure security.
• Functional cookies: Remember your language preferences and account settings.
• Analytical cookies: Help us review website traffic and usage patterns, which assists us in improving our services.

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some website functions to not work properly.

9 Who We Share Information With

tc66 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment providers: bKash, Nagad, Rocket, Upay, and designated banks in Bangladesh — solely for the purpose of completing transactions.
• Identity verification services: With approved service providers to complete the KYC process.
• Technology partners: Technology service providers that assist in operating the platform, who are contractually bound to comply with our data protection standards.
• Legal authorities: To the relevant authorities under court order or legal obligation.
• Emergency situations: Where required to investigate fraud, illegal activity, or security threats.

When sharing information with third parties, we ensure that they also comply with applicable data protection standards.

10 International Data Transfers

Our servers may be located in various countries. Even if your data is transferred outside Bangladesh, we ensure that the highest data protection standards are maintained. Applicable international data protection frameworks are followed for such transfers.

11 Your Rights Regarding Personal Information

As a user of the tc66 platform, you have the following rights:

• Right of access: You can request to know what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you can request deletion of your information, except for information retained to meet legal obligations.
• Right to restrict processing: In certain cases you can request that processing of your information be limited.
• Right to object: You can object to your information being used for specific purposes.
• Right to portability: You can request a copy of your information.

To exercise these rights, contact our support team. We will process your request within a reasonable time.

12 Account Closure Request

If you wish to permanently close your tc66 account, please notify our support team. After the account is closed, we will delete or anonymise your personal information, except for information that must be retained due to legal obligations.

Before closing your account, please ensure that any pending withdrawals have been settled.

13 Age Restriction

tc66 is a responsible gaming platform. This platform is for users aged 21 and above only. We do not knowingly collect any personal information from persons under the age of 21.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please notify us at [email protected].

14 Privacy Policy Updates

tc66 may review and update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.

For significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after a policy change will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay informed about changes to the Privacy Policy.

15 Links to Other Websites

The tc66 platform may contain links to third-party websites. These websites have their own privacy policies and tc66 is not responsible for them. We advise you to read the privacy policy of any other website before visiting it.